Booking Terms and Conditions
This booking contract is negotiated by Devon DJ (‘the company’) and you ‘the party representative’.
1.Any booking WHETHER CONFIRMED VERBALLY, ELECTRONICALLY OR IN WRITING will be subject to a legally binding contract carrying the following non-negotiable terms and conditions of booking.
2.The booking of the company will only become a confirmed booking once the company has the initial payment, and a receipt issued.
3.Booking deposits are Non-Refundable.
4.Cancellations must be made in writing at least 30 days prior to the date of event. If this is not done to cancel the booking, the full charge will be incurred.
5.The booking party representative will be responsible for any damage, normal wear and tear excluded, to equipment (sound/lighting/music equipment and/or damaged to vehicles) caused by anyone in attendance at the event during the contracted time period, including the time allowed for setting up and packing away, unless damage is due to the Devon DJ negligence. The full cost of any repairs required will be charged to the booking party representative who will be advised of any damage as soon as it is possible. They will also be responsible for the safe return of any hired equipment from Devon DJ.
6.The company does not tolerate any violent, aggressive or abusive behaviour from anyone. We reserve the right to terminate our services at any time should we feel our personal safety or the safety of our equipment is under threat. If this occurs, no refund of any fees will be given and we reserve the right to claim damages against any person(s) in addition to point 5.
7.If a booking has been confirmed and the company attends the function to find another service provider has been booked by you, the promoter(s) or any other persons then the full fee shall be payable as per the agreement.
8.The company will ensure that all equipment used will carry a PAT and PLI Certificate as required by venues. The company is not responsible for any damage caused to the room or building where the services are provided and is not responsible for any power outages.
9.The company agree to conduct themselves in a sober and proper manner and respond to the reasonable wishes of the booking representative as to volume of PA equipment, siting of equipment or other matters concerning people’s enjoyment of the event.
10.The booking representative shall ensure the venue will allow the company adequate access time for the setting up and taking down of any equipment. If the performance start time is delayed due to the inability of the company to gain access to the performance area, or any other delay beyond the company’s reasonable control, no liability will be accepted and no refund will be given.
11.Payment to the company will be as stated for the agreed appearance times. Any additional changes to times must be agreed in writing by both parties and subject to any possible increase or decrease of cost.
12.Public liability insurance cover is provided by the company only for the protection of the public against damage caused to the public by the company personnel or equipment and not by any action of the booking representative or anyone in attendance, who may cause any such damage to themselves or others which may include, but is not restricted to them being under the influence of alcohol of other substances.
13.Payments of due balance received less than 14 days of the event date must be in cash and should be delivered prior to the scheduled start time. Under no circumstances will the Company begin rendering services until the balance is paid in full. Failure to pay as per the terms set out by the company will result in an additional administration cost of £48.00, and £6.75 per day on late payments. As of the 1st January 2012 cheques are no longer accepted as a payment method.
14.The company is not responsible for obtaining any licence that may be required to stage the event. The booking representative shall ensure that any such licences’ are obtained at least 31 days prior to the event. If they are unable to obtain this and need to cancel the event, please refer to the point 4 above.
15.The company, at their discretion, reserves the right to discontinue all or part of equipment usage if the power provided is not capable of operating the equipment without risk of damage to the equipment, company or the public, or if the working environment constitutes a health and safety risk. If applicable, the customer agrees to furnish a facility that completely covers the Company’s equipment from direct sunlight and rain. If service must be discontinued for any of the aforementioned reasons, no refunds will be awarded.
16.If, for whatever reason, Devon DJ, cannot attend your function, a suitable replacement will be sourced, with Devon DJ covering any additional costs.
17.In the case of mechanical failure, resulting in non fulfilment any of the services Devon DJ, refunds will be limited to the amount paid for this service.
18.Devon DJ cannot be held responsible for any cleaning costs, however incurred, whilst using any of our products.
19.Free consultations offered within a 20 mile radius of TQ12 post code area, if travelling is required by Devon DJ the company reserved the right to charge to cover expenses.
20.The company may take photographs before or during events, and publish for promotional reasons, all copyright is held by Devon DJ, and we may use pictures showing people’s faces, if you do not agree to this, you must let the company know prior to your event.
21.If the company has to deliver or set up equipment or products prior to your event this may incur a small charge, the booking representative is also responsible for the security of all equipment and products.
22.The company operates a complaints procedure, complaints should be in writing only, and addressed to Mr P Radmore, 4 Farm Close, Kingskerswell, TQ12 5BT.
23.Errors and Omissions Excluded